WELCOME TO REPUTATION BY HARLEYJAMES CONSULTING

We are so excited to help you with your Google visibility

Please read through the article below on how to get started based on what package you have purchased.

 
 

BASIC SETUP

We are so excited to get your Google My Business Setup! We are going to need the following information from you: 

  • Business Name 

  • Business Address (If Applicable)

  • Logo or Photo

  • Business Category

  • Email to Give Access

If you have selected a monthly package, we will also connect the account to your new app.

When you are ready to submit the information we need, click the button below.

Once we have all the valid information, your initial setup will be done in 7 business days. We will then need to work with you to get your business verified. You will receive an email from the team with those steps.

 

ADVANCED SETUP

We are so excited to get your Google My Business Setup! We are going to need the following information from you: 

  • Business Name 

  • Business Address (If Applicable)

  • Logo or Photo

  • Business Category

  • Hours of Operation

  • Photos to Use

  • Email to Give Access

If you have selected a monthly package, we will also connect the account to your new app.

When you are ready to submit the information we need, click the button below.

Once we have all the valid information, your initial setup will be done in 7 business days. We will then need to work with you to get your business verified. You will receive an email from the team with those steps.

 

BASIC MONTHLY

Thank you for subscribing to our basic plan! 

Once activated, you will receive two emails from HarleyJames Consulting. One will have your login information and one will ask you to connect your social accounts. Use these emails to setup your new account! 

You can use our system through your desktop or the Reviews360 App. Available for iOS and Android, just search "Reviews360," download, and log in. 

You can see more information about your new app here.

This new software offers you access to quite a few tools. Check out our video walkthroughs to learn more.

 

ADVANCED MONTHLY

With our advanced plan, you get everything above in the basic monthly plan AND we will request up to six reviews on your behalf each month. 

All you have to do? Submit your customer's information by clicking the button below. (Hint - Bookmark that page and submit each time you gain a new customer)

Review Request Submission
 

PROFESSIONAL MONTHLY

With our professional plan, you get everything above in the basic monthly plan AND the advanced monthly plan. 

On top of that, we will post to your Google My Business once a week to keep you relevant in the search rankings. We will take your existing social media and website content and repurpose for Google. You don't have to do anything. 

 

NEED HELP?

If something isn't working properly or you have a question about your plan, our team is here to help! Simply click the button below to submit a support ticket.

 
 

FAQS

WHAT REVIEW PLATFORMS DOES THE TESTIMONIAL COLLECTOR INTEGRATE WITH?

Use Testimonial Collector to collect reviews on Facebook, Yelp, Foursquare, Google Reviews, Trustpilot, Houzz, OpenTable, TripAdvisor, Zillow, Angie's List, and Manta.

HOW WILL CUSTOMERS RECEIVE REVIEW SURVEYS?

Your customers will receive individual surveys via a text message, email, or both.

WHAT ARE ALL OF THESE ICONS ON THE CONNECT YOUR SOCIAL ACCOUNTS SCREEN?

These are all of the social platforms we sync up to. If you’re not already on these platforms, we recommend creating an account. We want your brand to be as visible as possible online.

WHAT SOCIAL PLATFORMS DOES REPUTATION MANAGER INTEGRATE WITH?

Reputation Manager shows people’s comments from Facebook, Twitter, Google Reviews, Yelp, Foursquare, Google Alerts, Trustpilot, Houzz, OpenTable, TripAdvisor, Angie's List, and Manta

WHAT IS THE HAPPINESS METER?

The happiness meter takes all your mentions online and gives you an overall satisfaction rating.

WHAT SOCIAL PLATFORMS DOES SOCIAL 365 POST TO?

Social 365 posts to Facebook, Instagram, Twitter, Tumblr and LinkedIn. It also archives the posts in a separate category of your blog so you benefit from link building.

WHAT KINDS OF CONTENT DOES SOCIAL 365 POST?

By answering a few questions, our system will learn the types of posts your customers want to see. From there, it will pull from our database of curated content, including thousands of posts from categories like Inspirational, Engagement, Fun Facts, and more. You can also manually add posts from hundreds of RSS feeds.

CAN I MAKE EDITS TO MY POSTS/CHANGE WHEN THEY’RE SCHEDULED?

Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.

CAN I ADD MY OWN POSTS?

You can easily add custom posts to your calendar. Just select the plus icon on your calendar to create a new post.

CAN I CHANGE WHAT SOCIAL 365 HAS LEARNED ABOUT ME?

You can easily adjust posting frequency, scheduling, and categories within Social 365.

CAN I DISABLE AUTO-SCHEDULING ON SOCIAL 365?

Yes, you can easily enable or disable auto-scheduling.